Over 25 years of experience ensuring that public facing, fast-paced, high-demand workplace can thrive during stressful, difficult or demanding situations.
We are a leading provider in skills and system building which improve daily operations, support high engagement and quality of work, build public and internal trust, and increase workplace satisfaction.
Over 25 years of experience ensuring that public facing, fast-paced, high-demand workplace can thrive during stressful, difficult or demanding situations.
We are a leading provider in skills and system building which improve daily operations, support high engagement and quality of work, build public and internal trust, and increase workplace satisfaction.
Let's set your team up for success!!
Support that meets you where you are at.
Most high‑stress teams move through a similar pattern: - Pressure builds, (there are early signs in how people talk to each other, signs of overwhelm etc.)
- Something difficult happens and people are required to respond (When there is lack of proper skills, additional challenges arise)
- Post stressor everyone tries to get back to “normal” again (yet somehow burnout persists and engagement dips)
This is quite a normal pattern, often catalyzed by wide range of precursors; from a difficult conversation with a customer, to interpersonal dynamics on the team, to structural changes in the company, and external factors. We call this the Organizational Crisis Pattern.
Through our Organizational Crisis Curve™ Method, we support companies to respond to this pattern with greater ease and lesser negative impact by
- Nurturing collective team resiliency
- Necessary up-skilling in de-escalation, conflict, communication
- Supporting employees effectively during moments of crisis.
- Practicing intentional repair post a crisis, and re-building the desired dynamic and productivity.
- Pressure builds, (there are early signs in how people talk to each other, signs of overwhelm etc.)
- Something difficult happens and people are required to respond (When there is lack of proper skills, additional challenges arise)
- Post stressor everyone tries to get back to “normal” again (yet somehow burnout persists and engagement dips)
This is quite a normal pattern, often catalyzed by wide range of precursors; from a difficult conversation with a customer, to interpersonal dynamics on the team, to structural changes in the company, and external factors. We call this the Organizational Crisis Pattern.
Through our Organizational Crisis Curve™ Method, we support companies to respond to this pattern with greater ease and lesser negative impact by
- Nurturing collective team resiliency
- Necessary up-skilling in de-escalation, conflict, communication
- Supporting employees effectively during moments of crisis.
- Practicing intentional repair post a crisis, and re-building the desired dynamic and productivity.
Who do we work with?
High Performing
High Change
Workplaces
Beyond just one-off trainings...
Yes we do training, but we are much more than a training company. Circle Point Wellness (CPW) helps companies in high‑pressure, public‑facing environments
- Reduce, burnout, turn over and absenteeism.
- Reduce conflict and crisis incidences and build respectful workplaces.
- Keep services running smoothly even when stress and high stakes moments hit.
- Retain talent and increase meaningful and efficient engagement.
Through a mix of team resilience and skill-building approach, we help staff respond with more confidence to stressful situations like angry clients or customers in distress, difficult conversations among colleagues, changing global pressures and more - all while staying engaged and efficient in their day to day work.
We support leadership at different levels in navigating high pressure points with staff while reducing absenteeism, improving workflow and stability.
Yes we do training, but we are much more than a training company. Circle Point Wellness (CPW) helps companies in high‑pressure, public‑facing environments
- Reduce, burnout, turn over and absenteeism.
- Reduce conflict and crisis incidences and build respectful workplaces.
- Keep services running smoothly even when stress and high stakes moments hit.
- Retain talent and increase meaningful and efficient engagement.
Through a mix of team resilience and skill-building approach, we help staff respond with more confidence to stressful situations like angry clients or customers in distress, difficult conversations among colleagues, changing global pressures and more - all while staying engaged and efficient in their day to day work.
We support leadership at different levels in navigating high pressure points with staff while reducing absenteeism, improving workflow and stability.
What people are saying about us
25+ years of excellence
7+ Countries
7+ Countries
3000 + Trainees
3000 + Trainees
OUR VISION
OUR VISION
A world where the power of our relationships creates workplaces where people support one another, achieve great work together, and strengthen their communities.
OUR MISSION
OUR MISSION
We teach leaders and staff easy ways to connect, solve problems, and grow together, turning high‑stress workplaces into environments where everyone feels safe, respected, and excited to do their best work, so teams achieve big results together.
Even though we work globally, our offices are on the traditional unceded territory of Huron-Wendat, Anishinabek, the Chippewa, the Haudenosaunee Confederacy and The Mississaugas of the Credit River First Nations. As treaty people on this land, we acknowledge the collective, yet uniquely, and individually distinct responsibility of repairing the harms and preventing further harm caused by the White supremacist, colonial, systems which impact all parts of society, and which are directly responsible for the violent physical and cultural genocide of Indigenous peoples across Turtle Island, and the forced enslavement of people of African decent on these lands.
In our work we are accountable to all care practices that are not entangled with, and structured in punishment, surveillance and control. Care practices which are land based, and built on mutual support. Practices indigenous to all of our ancestors, and stolen from many. In our work we bring the history of our own individual ancestries, as well as the rich genealogy of deep lineage of care present in Queer, Trans, Black, Indigenous, People of Color (QTBIPoC) communities. Communities from which self-determined care has been stolen through the legacy and present day reality of colonialism, supremacy and binary based systems. We actively center the QTBIPOC voices and aim to ensure that we are taking leadership in care by those who experience most harm.